As a civil society organisation organization that strives to be efficient and responsible, we will be clear and open about our work and aware of our social responsibility.
1. We will clearly notify our goal and strive to always be an appropriate to current conditions:
2.We will be specific in terms of needs that we intend to meet and in the way that we will achieve it;
3.We will effectively manage and direct resources and do work what we said we would do;
4.Evaluate the performance of our work, will improve performance and respond to complaints fairly and promptly;
5. We will discuss on how to fulfill our duties and inform those to whom we are responsible to;
6. We will be clear about the standards which we will abide in the work ;
7. We will be open in terms of arrangements that will involve our users;
8. We will have an open process of nomination of members of management body;
9. We expose the role and responsibilities of members of our management body;
10. We will have clear arrangements for recruiting and training volunteers, support and management;
11 We will make sure that our business policies and practices have no discrimination and that they do not result in any other forms of unfair behavior / actions;
12 We will have an open staff and will reward them fairly we will be good employers.
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